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  • What is the difference between infused and regular sea moss?
    Infused sea moss has fruit or powder added to enhance the taste and nutritional benefits. Please keep in mind that fruit infused sea moss can deteriorate quicker as it is made with real fruit. We always recommend smaller jars unless there is more then one person in the household enjoying it. Regular moss is as natural as it comes. No GMO no fillers. Just sea moss and clean water is what you get. It lasts 3-4 weeks kept in a fridge.
  • How many capsules of sea moss is recommended?
    It is recommend to take 1-2 capsules a day. If your not sure take 1 capsule for the first week or two and increase to 2 a day. You can take it with or without food. If you are taking any other supplement, check your supplement instructions to see if it can be taken with any other supplements at the same time.
  • Can I take sea moss while pregnant?
    Yes you can take sea moss while pregnant. It is a healthy supplement that is completely natural. Take the recommended 2 tablespoons a day for you and baby.
  • What is the estimated delivery time?
    The estimated delivery time within the city is 2-3 business days. For orders outside the province, delivery may take 5-7 business days.
  • Is there a minimum order amount for delivery?
    Yes, there is a minimum order amount of $50 for delivery. Orders below this amount can be picked up from our location.
  • Can I track my delivery?
    Yes, once your order is dispatched, you will receive a tracking number via email to monitor the delivery status.
  • How do I maintain the freshness of my sea moss?
    Your sea moss was made to order and will stay fresh as long as you keep it in the refrigerator at all times. Usually the second shelf from the bottom in the back is the best spot to keep it chilled. Please don't put your sea moss in the freezer in the jar it came in. It will freeze, expand and break in your freezer leaving glass everywhere! You can freeze in trays and later put in Ziplock bags. This will be ready to use for about 4 months. Always use a clean spoon when scooping it out.
  • How do I prepare sea moss that is dry?
    Rinse your sea moss with water. Preferably filtered or distilled. Re rinse and use your hands to wash the sea moss. Do this as many times and it takes until the water is clear. You will notice it get clearer the more you wash it. Remember to inspect for shells and the small or large rocks attached to the sea moss. Remove them with scissors and discard. Once it's all clean, leave in clean water with a slice or two of lime. Let it soak for 7-15 hours. Depending on the moss you have you may need to simmer it to prep. So put it in a pot with half the water its been soaking in. Put it on a low simmer until it breaks down. 15-20 mins. Take off the stove and let cool. Add to your blender and Blend! You can add whatever you want at this stage to infuse your sea moss. Once it is blended nicely and has a nice gel texture put in a sealable jar and place in your fridge to set. Coming soon.. video instruction
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

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